Terms & Conditions

Welcome to the website of BOBBY GROUP.

These Terms & Conditions govern your access to and use of https://www.bobbygroup.in and your interactions with BOBBY GROUP through the website.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About BOBBY GROUP

BOBBY GROUP is an India-based B2B business engaged in the sourcing, trading and export of spices and related agricultural products.

Our website is primarily intended to provide information about our products and business and to facilitate communication with prospective buyers, importers, distributors, wholesalers and other business partners.

2. Website Information

We make reasonable efforts to keep information on our website accurate and current.

However, product descriptions, specifications, photographs, availability, origin, crop information, packaging options, prices and other information may change depending on:

• Crop conditions
• Market conditions
• Availability
• Supplier specifications
• Quality requirements
• Destination-country requirements
• Logistics conditions
• Regulatory requirements.

Website information should therefore not be treated as a binding commercial offer unless expressly confirmed by BOBBY GROUP in writing.

3. Product Enquiries and Quotations

Submitting an enquiry through our website does not constitute an order or create a binding contract.

All quotations are subject to:

• Product availability
• Quality and specification confirmation
• Quantity
• Packaging
• Destination
• Shipping method
• Applicable taxes and duties
• Freight and insurance costs
• Payment terms
• Validity period stated in the quotation
• Final written confirmation by BOBBY GROUP.

Unless expressly stated otherwise, website prices are indicative only.

4. Product Specifications

Spices are agricultural products and may naturally vary depending on crop, origin, season, processing and storage.

Specific requirements such as:

• Size
• Moisture
• Colour
• ASTA value
• SHU
• Admixture
• Foreign matter
• Microbiological limits
• Pesticide residue limits
• Packaging
• Labelling
• Other quality parameters

must be agreed in writing for the relevant transaction.

Where a buyer requires laboratory testing, inspection or certification, the applicable requirements should be agreed before shipment.

5. Samples

Samples may be provided upon request, subject to availability and applicable charges.

A sample is intended to assist with evaluation and does not automatically constitute a guarantee that every future shipment will be identical unless the relevant quality specifications are expressly incorporated into the final sales contract.

6. Orders and Contracts

A transaction becomes binding only when the relevant commercial documents have been accepted by the parties, which may include:

• Quotation
• Purchase Order
• Proforma Invoice
• Sales Contract
• Commercial Invoice
• Written order confirmation
• Other mutually agreed contractual documents.

If there is a conflict between these website Terms & Conditions and a signed or expressly accepted sales contract, the specific sales contract shall generally prevail for that transaction.

7. International Trade Terms

International transactions may use recognised trade terms such as EXW, FCA, FOB, CFR, CIF, CPT, CIP, DAP or other applicable Incoterms®.

Where used, the applicable Incoterm and named place should be expressly stated in the relevant quotation, purchase order or sales contract.

Incoterms® are used to allocate relevant delivery obligations, costs and risks between buyer and seller.

8. Prices, Taxes and Charges

Unless expressly stated otherwise, quoted prices may not include all applicable:

• GST or other taxes
• Customs duties
• Import duties
• Port charges
• Documentation charges
• Inspection charges
• Freight
• Insurance
• Destination charges
• Demurrage or detention
• Other government or third-party charges.

The applicable charges will depend on the agreed commercial terms.

9. Payment

Payment terms shall be agreed separately for each transaction.

Depending on the transaction, payment may be made through methods including bank transfer, advance payment, letter of credit or other mutually agreed arrangements.

BOBBY GROUP reserves the right to suspend processing or shipment where agreed payment conditions have not been satisfied.

10. Delivery and Shipment

Estimated shipment or delivery dates are provided in good faith and may be affected by:

• Production or sourcing
• Quality inspection
• Port congestion
• Customs procedures
• Carrier schedules
• Weather
• Government restrictions
• Transport disruptions
• Force majeure events
• Other circumstances beyond our reasonable control.

Unless otherwise agreed in writing, delivery obligations and transfer of risk shall be determined by the applicable contractual trade term.

11. Buyer Responsibilities

International buyers are responsible for providing accurate information required for the transaction, including:

• Company details
• Delivery address
• Import licence or registration where applicable
• Destination-country requirements
• Product specifications
• Labelling requirements
• Customs requirements
• Import permits
• Payment information
• Shipping instructions.

The buyer is responsible for complying with applicable laws and import requirements in the destination country unless expressly agreed otherwise.

12. Website Intellectual Property

All website content, including:

• BOBBY GROUP name
• Logos
• Branding
• Photographs
• Product images
• Text
• Graphics
• Design
• Layout
• Catalogue material

is owned by or licensed to BOBBY GROUP unless otherwise stated.

You may not reproduce, modify, distribute, publish or commercially exploit our content without prior written permission.

13. Prohibited Use

You agree not to:

• Use the website for unlawful purposes
• Submit fraudulent information
• Attempt to gain unauthorised access
• Interfere with website security
• Introduce malicious software
• Scrape or copy website content for unauthorised commercial purposes
• Impersonate another person or business
• Use our website to conduct fraudulent transactions.

14. Limitation of Website Liability

To the extent permitted by applicable law, BOBBY GROUP shall not be responsible for losses arising solely from reliance on general website information where no contractual relationship has been established.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

15. Third-Party Services

Our website may use or link to third-party services, including payment, analytics, communication, hosting, logistics or social-media services.

BOBBY GROUP does not control the operation or policies of independent third-party providers.

16. Force Majeure

BOBBY GROUP shall not be liable for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, extreme weather, epidemics, war, terrorism, strikes, government restrictions, regulatory changes, port closures, transportation disruption, cyber incidents, supply shortages or other force majeure events.

17. Governing Law

These Terms & Conditions shall be governed by the laws of India, subject to any mandatory laws applicable to a particular transaction.

For international transactions, the governing law, jurisdiction and dispute-resolution mechanism may be separately agreed in the applicable sales contract.

18. Changes to These Terms

BOBBY GROUP may update these Terms & Conditions from time to time.

The updated version will be posted on this page and will become effective from the date stated above.

19. Contact

Our contact details are set out below.