Privacy Policy

BOBBY GROUP ("BOBBY GROUP", "we", "us", or "our") respects your privacy and is committed to protecting personal information shared with us through our website, business communications, enquiry forms and other legitimate business interactions.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit or interact with https://www.bobbygroup.in or communicate with BOBBY GROUP in connection with our products and services.

1. About BOBBY GROUP

BOBBY GROUP is an India-based business engaged in the sourcing, trading and export of spices and related agricultural products to domestic and international buyers.

Business Name: BOBBY GROUP
Website: https://www.bobbygroup.in
Email: info@bobbygroup.in
Phone: +91 9880355284
Registered Business Address: #31, 1st Cross, JP Nagar 8th Phase, Bangalore – 560083, Karnataka, India.

2. Information We May Collect

Depending on your interaction with us, we may collect:

• Name and designation
• Company name
• Business address
• Country and city
• Email address
• Telephone or WhatsApp number
• Shipping or delivery information
• Product requirements and specifications
• Enquiry, quotation and purchase information
• Tax, invoicing or business identification information where necessary
• Information contained in documents voluntarily provided to us
• Website usage and technical information
• IP address, browser type, device information and approximate location information where collected through website technologies
• Any other information you voluntarily provide to us.

We do not intentionally request unnecessary personal information.

3. How We Collect Information

Information may be collected when you:

• Submit an enquiry or contact form
• Request a quotation
• Request product specifications or samples
• Communicate with us by email, telephone or WhatsApp
• Enter into a business relationship with us
• Provide information for shipping, invoicing, customs or export documentation
• Visit or interact with our website
• Communicate with our representatives or business partners.

4. How We Use Your Information

We may use information for legitimate business purposes, including:

• Responding to enquiries
• Preparing quotations and commercial offers
• Understanding product requirements
• Processing orders and business transactions
• Arranging samples and shipments
• Preparing invoices and export documentation
• Communicating about orders, logistics and payments
• Verifying business information where reasonably necessary
• Complying with applicable laws and regulatory requirements
• Preventing fraud, misuse or unlawful activity
• Improving our website, products and services
• Maintaining business records
• Sending business communications where permitted by applicable law.

5. Sharing of Information

We may share relevant information with trusted third parties where reasonably necessary to conduct our business, including:

• Freight forwarders
• Shipping and logistics companies
• Customs brokers and clearing agents
• Banks and payment service providers
• Insurance providers
• Warehousing and transportation providers
• Professional advisers
• Technology and website service providers
• Government, customs, tax or regulatory authorities where required by law
• Other parties where disclosure is necessary to complete a transaction or comply with legal obligations.

We do not sell personal information to third parties.

6. International Transfers

Because BOBBY GROUP conducts international trade, certain business information may be communicated across national borders to buyers, logistics providers, banks, customs authorities and other parties involved in international transactions.

Where personal information is transferred, we seek to do so for legitimate business purposes and in accordance with applicable law.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including business, accounting, taxation, regulatory, contractual and legal requirements.

Business records relating to completed transactions may need to be retained for longer periods where required by applicable law.

9. Cookies and Website Technologies

Our website may use cookies, analytics tools and similar technologies to:

• Operate the website
• Understand website traffic
• Improve website performance
• Remember preferences
• Detect security issues
• Understand how visitors interact with our website.

You may be able to control cookies through your browser settings.

Please also see our Cookie Policy.

10. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including rights to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Raise a privacy-related complaint
• Exercise other rights available under applicable data-protection law.

Requests may be submitted using the contact details below.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

BOBBY GROUP is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policies of those websites before providing information.

12. Children's Information

Our website is intended primarily for businesses, professionals and commercial users. We do not knowingly seek to collect personal information from children for commercial purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable law.

The updated version will be published on this page with a revised "Last Updated" date.

14. Contact Us

For privacy-related questions, requests or complaints, please contact us below.

By using our website or voluntarily providing information to BOBBY GROUP, you acknowledge that you have read this Privacy Policy.